Privacy Policy
How we handle and protect your personal data.
Last updated: July 2026
1. Introduction
Welcome to ULTIMO Cleaning Services ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.ultimocleanings.sg) and use our professional cleaning services in Singapore.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, or when you contact us. This may include:
- Personal Details: Name, phone number, email address, and home or office address.
- Service Details: Information about your property, cleaning requirements, and scheduling preferences.
- Communication Data: Records of your WhatsApp messages, emails, and phone calls with our team.
3. How We Use Your Information
We use the personal information collected via our website and communication channels for a variety of business purposes described below:
- To facilitate and deliver the requested cleaning services (e.g., sofa cleaning, carpet cleaning, post renovation cleaning).
- To send you administrative information, service quotes, and booking confirmations.
- To respond to your inquiries and offer support.
- To request feedback and contact you about your use of our services.
4. Data Protection and Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
6. Your Rights
Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise these rights, please contact us using the details below.
7. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
ULTIMO Cleaning Services
39 Jln Pemimpin, #03-04, Singapore 577182
Phone/WhatsApp: +65 8877 8824
Email: sales@ultimocleanings.sg